We Unlock Potential




  • Measure Yum! Brands’ employee engagement
  • Provide Yum! Brands’ employees with training and development that builds world-class leaders and business results

Human Rights & Labor


Diversity & Inclusion

  • Minimize or eliminate unconscious bias through employee education
  • Significantly increase the number of women in senior leadership globally
  • Significantly increase diverse representation of underrepresented minorities in U.S. brands
  • Share successes and challenges with other companies
  • Help ensure our workplaces are places where employees can have complex conversations about diversity and inclusion

Material Issues

  • Talent Attraction, Engagement & Retention
  • Human Rights & Labor Practices
  • Ethics & Compliance

Key Stakeholders

  • Employees
  • Franchisees
  • Franchisee Employees
  • Local Communities

Opportunities & Challenges

  • Attracting and retaining talent in the quick-service restaurant sector
  • Monitoring and adhering to laws that pertain to employee wages, immigration status and other employment issues
  • Ensuring ethical practices across the entire business in more than 135 countries and territories

Key Takeaways

  • Yum!’s two biggest assets are our brands and our people. As we build the world’s most loved, trusted and fastest growing restaurant brands, an essential driver of growth is our unrivaled culture and talent, which enables us to fuel brand performance and franchisee success.
  • We encourage corporate and franchise team members around the world to grow professionally, personally and academically, believing that the strongest employees are those who can be themselves and are challenged to do their best.
  • We aim to create an inclusive and ethical workforce in order to be a workplace of choice and to drive business results by connecting meaningfully with diverse employees, customers, franchisees and suppliers worldwide.
  • We cultivate a workplace where diversity is welcomed, sought out and developed at all levels of the company and franchise leadership.
  • As a global restaurant company whose franchisees are a major employer of young people, our giving priorities — hunger relief, literacy, and youth empowerment and education — are areas in which we have the greatest potential to make an impact.
  • Yum! seeks to unlock the potential of the communities where we work and live. We help ensure employees have the time and resources to give back to organizations that are meaningful to them and support nonprofits near our hometown corporate offices.