Yum! Brands 2010 Corporate Social Responsibility Report

Total Rewards: Benefits,
Compensation & Energy to Win

We provide comprehensive, total rewards packages that help us attract, retain and engage talented Customer Maniacs all around the world based on principles that matter to each associate. Our programs are designed to:

  • Reward individuals and our teams for driving great business results;
  • Support our associates in caring for their health and preparing for their future;
  • Provide resources to promote personal energy and wellness; and
  • Provide opportunities for personal and professional growth and development

A variety of programs is available to our full and part-time associates. As our associates grow with the company - from Team Member to Restaurant General Manager - so do their rewards. The majority of our restaurant associates are paid on an hourly basis and work on a part-time basis. In support of this, many of our benefits for restaurant associates are available either immediately or within 60 days of employment without requiring a certain number of hours worked. Our franchise owners develop and execute their own associate-rewards programs. Our compensation rewards include competitive base pay, short-term bonuses to recognize immediate results and long-term incentives to build wealth and retention. For example, in the U.S. and in some of our larger international markets such as Australia, our restaurant managers receive YUMBUCKS stock appreciation rights, which allow them to share in the financial success of the company. Grants are given to new restaurant leaders on an annual basis to demonstrate our commitment to them as well as to existing leaders in recognition of achieving positive restaurant performance. By making each restaurant manager an owner of the company, we offer them a stake in the company's overall results, as well as his or her own restaurant's performance.

Our benefits packages are designed with the understanding that each of our associates is an individual with different needs and goals. Yum! offers a variety of benefit programs for our associates that are competitive to local market practices around the globe, including:

  • Medical benefits designed to protect our associates while educating them on how to manage their healthcare and costs;
  • Life insurance designed to protect our associates and their families in the event of an unexpected loss;
  • Retirement benefits designed to allow our associates the opportunity to provide for their future financial security;
  • Scholarships to deliver on the promise of building people capability;
  • Assistance programs to help support our associates in managing the demands of their daily work and home life; and
  • Discounts for child care and auto purchases, using the company's buying power on behalf of associates.


In addition, in 2009 we developed a global strategy called "Energy to Win" to engage and support our associates in their efforts to boost their personal energy and overall well-being . As a company that believes in all people, we want to provide our associates with tools and resources that allow them to be at their best at work and at home.

Our China team has initiated several programs focused on providing useful tools and know how building around energy geared toward restaurant employees. Currently, they have been focused on providing useful tools and knowledge. Progress to date includes:

  • Working with Restaurant Excellence and Operation teams to revise the current Operation Training Booklet. They will incorporate the Wellness concept into restaurant training and development systems in order to help restaurant management teams better understand these concepts and techniques.
  • Development of the "Happy Working" training curriculum. The Training and Development team has conducted a "Happy Work" training curriculum, so that our employees can tackle working pressure appropriately and effectively.
  • Providing know how building and tools to help associates in areas such as effective stress management, maintaining a positive attitude, appropriate exercise and rest, and balanced diet. This includes the "Healthy Self-Management Knowledge Handbook" recommended by the Shanghai Municipal Health Promotion Committee which has a comprehensive approach to living a healthly lifestyle.
  • Integration of wellness promotions into various activities organized by the company, and promotion through a diverse channel of communications to our employees, such as Family System, Winning Together, Annual Conferences, RSC Communication Session, "Yum! Internal News Letter", Bulletin Boards, Emails and promotional cards etc.

We believe that we provide a rewarding workplace and working conditions, and that our compensation and benefit policies compare favorably with those of our principal competitors. For more information about the range of compensation and benefits available to our associates, please visit www.yumsuccess.com/culture/benefits.